Orders, Shipping & Returns

Shipping

We currently dont ship outside Europe 

 

We ship to most EU Countries all of our products.

Europe Zone A : (Italy, Austria, Belgium, France, Germany, Luxembourg, Spain, Denmark, Netherlands)

Standard Shipping is  €9 for orders up to €74  

Free Shipping for orders of €75 and up 

Oversized items are excluded from free shipping and are charged at a flat rate of €25 

( we ship from Rome, Italy) 

Europe Zone B : (Greece, Portugal, Finland, Sweden)

Standard Shipping is  €19 for orders up to €124  

Free Shipping for orders of €125 and up 

Oversized items are excluded from free shipping and are charged at a flat rate of €35 

( we ship from Rome, Italy) 

List of oversized items: Malawi chair , Malawi Bench, Malawi Loveseat , Sun Circle 120cm, Malawi Headboard 180 & 160cm, Dzuwa Headboard 180cm , Malawi Mirror 100cm, Sun Plate XL & XXL 

Order Turnaround

We aim to dispatch orders within 5 business days.

 

Payment

You can currently pay us via paypal or stripe.  You will be directed at check out. 

Returns

We do hope that you are happy with what you have received, but if for some reason you are not, please do get in touch immediately.
Please note that our products are handmade and may vary slightly in appearance. This is the nature of handmade items and we feel this adds to their character and is not to be considered a defect.

We can only accept returns for up to 2 weeks, providing the item is unused, in original condition and with labels still attached. You will have to cover the cost of return shipping.

Items from the sample sale are not refundable. 

If you notice that your order is damaged upon arrival, please do not accept the package and contact us straight away. Alternatively, please photograph the damaged packaging/item and email us, so we can see what went wrong.